Your privacy is important to us

Our Contact Details

You can write to us at our registered office address: Third Floor South, One Jubilee Street, Brighton, BN1 1GE

You can e-mail us at: hello@monnery.co.uk

You can call us for free on 08000 599 844

Information we collect

We may ask you to provide your name and contact details, as well as other personally identifiable information, for the purposes of carrying out the delivery of a product or service, or (with your consent) for marketing purposes.

We use Google Analytics to track the performance of our site, and the bahviour of users when they visit. This information is anonymous, and cannot be tied back to you as an individual user

How we collect information

We will only ever gather your personal information with your consent, and as directly provided by you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us using the details provided

How we use your information

We use your data purely for the purposes of marketing or providing a service directly to you.

We do not share your data.

We do not sell your data.

Data Storage

We store any data collected securely on our UK-based servers.

We only keep your data for as long as is necessary to provide the service to you. Once that period is over we will dispose of your data.

Your Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the above details if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address is:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113


Want to know more about how we can help? Contact us today.

 
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